IT Fundamentals Program Now Available

World Services for the Blind is now offering a new program—IT Fundamentals—that is designed to be a stepping stone to the Desktop Support Technician program. The IT Fundamentals program is based around the CompTIA certification of the same name, and covers software, hardware, networking and security basics, as well as fundamental IT literacy. Preparing for the IT Fundamentals exam is a great activity for anyone looking to gain a better understanding of how computing technology works, something that every modern PC or mobile device user can benefit from having.

The first session of IT Fundamentals is currently open to students who are considering the Desktop Support Technician program. Enrollment for the program will be open to all potential students in early 2017. 

Shana Kassel, who is a WSB graduate and member of WSB's IT team, developed the curriculum, and will be the program's instructor. Watch the video below to learn more about the IT Fundamentals program.

For more information or to begin the admissions process, contact Rebecca Reid, WSB's director of recruiting and retention, at 800-248-0734.


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Originally from Southern Orange County, California, Shana Kassel is the newest member of the IT team at World Services for the Blind. She was diagnosed with Retinitis Pigmentosa and Cystoid Macular Edema at age 19, but this hasn’t stopped her from doing what she enjoys in life. From technology to nature, sci-fi to wine, her interests are as far-reaching as she is. Since moving to Little Rock, she enjoys trying new local restaurants and spending time near the Arkansas River, the closest thing in Arkansas to the beaches from back home.